Archive for the ‘Finding a Mechanic’ Category

If a repair shop has been accredited by the Better Business Bureau (BBB), it means BBB has determined that the business meets accreditation standards which include a commitment to make a good faith effort to resolve any consumer complaints. BBB accreditation does not mean that the repair shop’s services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business’ product quality or competency in performing services. Read the rest of this entry »

In order to earn a AAA-Approved Auto Repairs™ designation (see our Approved Auto Repair Directory for the location of the facility nearest you), an auto repair facility must meet stringent AAA standards. Facilities are judged on the following criteria: Read the rest of this entry »

There are many honest, qualified independent mechanics you can find in your local area. According to a survey of owners of almost 350,000 vehicles conducted by the ConsumerReport.org in 2008, people who used independent mechanics were generally more satisfied than those who had their car serviced at a dealership. However, sometimes finding the one you can trust can be a very challenging task. And, if you don’t do your homework before selecting a mechanic who will work on your car, you may end up with one of a few bad guys out there. Recently, the Attorney General of California sued 22 chain repair shops to stop a “massive bait-and-switch scam” in which customers were offered cheap brake specials and then charged hundreds of dollars more for unnecessary repairs. Read the rest of this entry »